Real-time Industry Desk
Fresh coverage on virtual staffing, remote operations, and service-delivery trends.
Economic development agencies are using virtual assistants to handle grant administration support, billing coordination, business communications, and program coordination — enabling small teams to manage larger portfolios without expanding permanent staff.
Read full briefEconomic development consulting firms in 2026 are using virtual assistants to manage billing documentation, government client admin, and multi-stakeholder coordination workflows as federal and state economic development funding drives contract growth.
Read full briefELG companies depend on dense partner ecosystems to drive pipeline and expansion, but managing hundreds of partner relationships requires operational infrastructure most teams lack. Virtual assistants are providing that infrastructure by owning partner communications, co-sell coordination, and ecosystem content operations.
Read full briefEdge computing companies serving enterprise and telecommunications clients are deploying virtual assistants to handle usage-based billing, device fleet administration, and deployment coordination — allowing edge infrastructure engineering teams to focus on network performance and platform development rather than back-office operations.
Read full briefEdge computing companies managing complex hardware-plus-software deployments across distributed client environments are using virtual assistants to handle billing cycles, deployment logistics, client correspondence, and compliance documentation — allowing engineers to focus on infrastructure.
Read full briefEdge computing companies, which deploy infrastructure and software at the network edge to reduce latency and improve data processing, are integrating virtual assistants to manage the growing operational and client-facing workload that enterprise contracts create. Remote professional support is proving to be a critical lever for lean-team growth strategies.
Read full briefAs EdTech companies scale across K-12, higher education, and corporate segments, virtual assistants are taking over subscription billing management, school and district client administration, and implementation support coordination — freeing internal teams to focus on product development and growth.
Read full briefEdTech SaaS companies are deploying virtual assistants to handle new customer onboarding documentation, systematically log and triage feature feedback, and manage renewal reminder workflows — reducing churn and freeing customer success managers to focus on strategic relationships.
Read full briefEdTech platforms serving educational institutions and corporate learning teams face a unique operational challenge: their customers are often resource-constrained and require intensive support around seasonal enrollment cycles, compliance requirements, and multi-stakeholder implementations. Virtual assistants are helping EdTech companies scale their customer operations in 2026, managing the coordination work that drives learner engagement, administrative satisfaction, and renewal outcomes.
Read full briefThe global EdTech SaaS market is projected to surpass $400 billion by 2026, but growth is complicated by high churn rates and the operational cost of onboarding and retaining diverse user bases. Virtual assistants are increasingly embedded in customer success and onboarding workflows, handling the high-volume communication and administrative tasks that determine whether new users adopt the platform or abandon it. Companies leveraging VA-supported operations report lower time-to-value for new accounts and stronger quarterly retention figures.
Read full briefThe EdTech sector attracted over $8 billion in global investment in 2025, but many startups are discovering that scaling a user base creates operational demands that outpace their founding team's capacity. Virtual assistants are filling the gap in customer success, user onboarding, and administrative functions, allowing EdTech companies to deliver high-quality user experiences without building large operational headcounts before product-market fit is fully established.
Read full briefEarly-stage edtech companies face the dual challenge of rapid product iteration and high customer service expectations, often with small founding teams and constrained hiring budgets. Virtual assistants allow these startups to run professional support and sales operations at a fraction of the cost of full-time hires. As the edtech market grows past $400 billion globally in 2026, startups that build scalable operations infrastructure early are gaining a competitive edge.
Read full brief