Real-time Industry Desk
Fresh coverage on virtual staffing, remote operations, and service-delivery trends.
As supply chain management software companies scale their enterprise client rosters, virtual assistants are absorbing billing reconciliation, client admin, and integration coordination tasks that would otherwise require additional full-time headcount.
Read full briefAs supply chain tech firms face mounting pressure to do more with less, virtual assistants are becoming a core part of their back-office and customer-facing workflows. Skilled VAs are freeing up engineers and product teams to focus on core platform development.
Read full briefSupply chain technology companies face complex administrative demands driven by multi-phase software implementations, variable client billing structures, and strict compliance documentation requirements. In 2026, VA deployments are helping these firms streamline operations and keep implementations on track.
Read full briefAs enterprises invest heavily in supply chain visibility platforms following years of disruption, platform providers face growing administrative demands around billing, client onboarding, and technical integration coordination. Virtual assistants are enabling these companies to scale client operations without proportional increases in operational headcount.
Read full briefSupply chain visibility companies are using virtual assistants to handle client billing admin, platform implementation coordination, shipper and supplier communications, and compliance documentation management, enabling scalable growth in a fast-moving market.
Read full briefSupply chain visibility platforms generate enormous amounts of data — but turning that data into client value requires consistent human effort behind the scenes. Virtual assistants are taking on the coordination, quality assurance, and reporting tasks that keep these platforms delivering results.
Read full briefVirtual assistants are providing supply chain operations teams with a scalable way to maintain vendor relationships, track orders, and keep inventory data current without pulling analysts away from demand planning and supplier strategy. Organizations integrating VA support into supply operations report measurable improvements in PO cycle efficiency and supplier response times.
Read full briefAs the SSP market consolidates and publishers demand more responsive account management, virtual assistants are giving SSP teams the operational capacity to serve more partners without adding fixed costs. Early adopters report measurable improvements in publisher retention and satisfaction.
Read full briefSupported employment programs face complex billing requirements across state vocational rehabilitation agencies, Medicaid waiver programs, and employer partners. In 2026, virtual assistants are handling funder billing, participant documentation, and employer coordination — reducing administrative burden on job coaches and program staff.
Read full briefSurety bond agencies process high volumes of contract and commercial bond applications, each requiring meticulous documentation collection, obligee requirement verification, and carrier submission coordination. Virtual assistants trained in surety workflows are handling these administrative layers, enabling licensed bond producers to focus on underwriting relationships and new client development. Agencies using VA support report faster bond issuance times and improved client retention through proactive renewal outreach.
Read full briefSurety bond agencies face high application intake volume, multi-party underwriting coordination, and client communication demands that stretch licensed staff across contract, commercial, and court bond segments. Virtual assistants are absorbing the intake, documentation, and communication workload so licensed surety professionals can focus on underwriting analysis and client advisory. Agencies using remote support in 2026 are issuing bonds faster and managing larger bond programs per agent.
Read full briefThe U.S. surety bond market writes over $7 billion in annual premiums, with agencies processing thousands of contractor, license, permit, and court bond applications. The Surety & Fidelity Association of America reports steady growth in surety volumes driven by infrastructure spending and licensing requirements. Virtual assistants manage application intake, financial package assembly, and bond delivery coordination, allowing surety underwriters to focus on risk analysis.
Read full brief