Real-time Industry Desk
Fresh coverage on virtual staffing, remote operations, and service-delivery trends.
Masonry contractors balance weather-sensitive schedules, high material lead times, and demanding project sequencing. Virtual assistants are managing the scheduling, billing, and supplier coordination that would otherwise fall on field-focused owners and foremen.
Read full briefVirtual assistants are helping masonry contractors manage estimating support, material delivery coordination, crew scheduling, and invoicing. Adopting remote support is enabling masonry businesses to pursue more projects and improve cash flow management without adding office headcount.
Read full briefAs multidistrict litigation caseloads expand, law firms managing hundreds of plaintiffs simultaneously are deploying virtual assistants to track intake pipelines, monitor medical record requests, and manage MDL deadlines. The shift is reducing administrative bottlenecks without requiring additional in-house headcount.
Read full briefMass tort law firms are using virtual assistants to handle plaintiff intake, records collection, and case status management across large dockets. Firms that integrate remote support report lower per-plaintiff costs and faster document processing timelines.
Read full briefMassage therapy practices face a dual challenge: delivering a deeply personal, distraction-free client experience while managing the growing administrative complexity of modern healthcare-adjacent services. Virtual assistants are stepping in to handle scheduling, billing coordination, health intake forms, and client communication. Practices using VA support report higher session capacity and improved therapist job satisfaction.
Read full briefThe massage therapy industry is projected to exceed $20 billion in revenue by 2026, yet most businesses remain solo or micro-practice operations with minimal administrative support. Virtual assistants are filling that gap by managing scheduling platforms, processing insurance and HSA billing, and executing client retention campaigns. Practices using VA support report meaningful gains in booking rates and client lifetime value.
Read full briefThe massage therapy industry employs over 160,000 practitioners in the United States and generated $21.4 billion in revenue in 2024, according to the American Massage Therapy Association. Despite strong demand, solo and small-group practices lose significant revenue to scheduling gaps, unpaid sessions, and unreturned client inquiries. Virtual assistants trained in therapy practice workflows are helping practitioners reclaim time and revenue.
Read full briefMassage therapy practices in 2026 are delegating client billing disputes, insurance verification, appointment scheduling coordination, and client communications to virtual assistants, reducing administrative overhead while improving the client experience.
Read full briefMassage therapists in private practice and small group settings are increasingly turning to virtual assistants to handle appointment scheduling, insurance and package billing, and intake form collection. The shift reflects a growing recognition that the administrative side of a therapy practice requires dedicated, consistent management.
Read full briefThe massage therapy profession faces a dual challenge of rising demand and high solo-practitioner burnout rates. Virtual assistants handle scheduling, billing, and client follow-up, letting therapists focus on hands-on care and practice growth.
Read full briefMassage therapy school and education program VAs manage student enrollment, MBLEx state board exam coordination, student clinic scheduling and hour tracking, continuing education workshop enrollment, financial aid processing, faculty scheduling, externship placement coordination, and billing — recovering instructor capacity for teaching technique and curriculum delivery in the $560 million US massage therapy education market in 2026.
Read full briefThe massage therapy industry faces a client retention challenge — the majority of new clients do not rebook after a first visit without a deliberate follow-up strategy. Virtual assistants are providing the consistent client outreach and booking management that individual therapists and small spa businesses cannot sustain alone. Membership program administration, which is growing as a revenue stability strategy, is also emerging as a key VA use case in this sector.
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